Shipping Policy



Orders of in-stock items are processed and shipped within 3-5 business days unless otherwise noted on our website or through individual customer communications. Tracking numbers are provided to customers when they are available. Backordered and pre-order items will be shipped once available - customers will receive a notification when these items ship. 

Jax & Co Shop is not responsible for packages lost, damaged, or stolen during and after shipment. 

Please contact directly for questions or address changes prior to shipment details being provided. For tracking and delivery questions following the shipment of your order, please contact the shipping provider directly.